April 2, 2021

Ubiquiti Data Breach: How to Protect Your Business

It’s hard to go a week, or even a day sometimes, without hearing news of a data breach. In January, I received a notification from Ubiquiti that there may have been unauthorized access to their customer data. I didn’t think much of it and followed their instructions for addressing the issue. Fast forward to March 31, the problems were compounding for Ubiquiti. Ubiquiti stock is down 10% and there is currently an investigation into securities fraud.

What You Should Do

If you have a Ubiquiti account, your data may have been accessed. If you have not done so already, you should change your password and enable two-factor authentication. We also recommend considering secure alternatives to keep your data protected.

Background on Ubiquiti

Over the years, Ubiquiti has had a peculiar place in the networking market. They have wireless routers, access points, security gateways, security camera systems and more. Then, they have some really neat equipment, such as Nanobeam. Nanobeams have the ability to transmit network connectivity points over long distances wirelessly. This is especially useful for some smaller internet service providers that don’t have AT&T, Charter or Comcast in their name or have cable running underground from place to place.  

Consider Secure Alternatives

When the networking market meets business needs, the choice becomes less clear about use cases and if Ubiquity is an option. Most often, Ubiquiti is going to be less expensive to implement because the hardware costs less and they do not have support contracts to maintain. However, the decision is not that simple. Focusing in on support, there isn’t a streamlined support system like other networking vendors. There is email and chat support but there is not accountability on if or when you will receive a response.

But not every business has mission-critical network deployment where Ubiquiti equipment might fit nicely. Think guest networks, free wi-fi, stadiums, restaurants, etc. Ubiquiti is significantly less likely to be the strategy at a hospital, major financial institution, or anywhere with a major dependency on networking functions in reference to the need for support alone.

The performance of the equipment in comparison to cost is always going to be arguable. For example, in a new wireless deployment that requires 20 Ubiquiti access points, may only require 16 Cisco Meraki access points based off a heat mapping software. But the Meraki strategy is still more expensive even after running cable to four fewer locations where access points are needed. Then the fact that there will be a renewal for the Cisco equipment in a few years makes the cost gap even wider. However, Cisco is a recognized vendor and one of the most used, most stable networking platforms.

If you have any security concerns around your network or technology platforms, Anders Technology advisors are here to help. We can work with you to evaluate options and determine the best fit for your security needs and business goals. Contact an Anders advisor below to discuss your situation.

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